How To

Learn the workspace.

Every tool in 11River, every screen. What you're looking at and how to use it.

Claim Flow

From intake through distribution

A ten-tab workspace for running a settlement administration end-to-end. Analysts work the admin dashboard; claimants get the public portal. Everything is SOC 2 audit-trailed by default.

claimflow.11river.app
Overview Pipeline Filing Types Liens Comms Distribution
In re Acme Settlement · 1:25-md-03142
Bar date · June 14, 2026
Filed
8,412
+312 / 7d
Valid
6,108
+201 / 7d
Deficient
412
~ flat
Cleared
98.2%
SOC 2 audit ✓
Submitted
8,412
In Review
7,398
Validated
6,108
Approved
5,841
Medicare · CMS412 PENDING
Total claimed$1,840,200
Medicaid · State218 RESOLVED
Negotiated to$612,800
ERISA · Self-funded47 IN REVIEW
Net Fund
$4.2M
QSF cleared
Disbursed
$3.1M
73.8% of fund
Pending
$890K
held · liens
Unclaimed
$210K
cy pres ready
Submitted
8,412
Validated
6,108
Approved
5,841
Pipeline view

Stage-by-stage breakdown of every claim from Submitted → In Review → Validated → Approved. Click any stage to drill into the underlying claim list and re-route bad data without losing the audit trail.

Medicare · CMS412 PENDING
Medicaid · State218 RESOLVED
ERISA · Self-funded47 IN REVIEW
Liens panel

All Medicare, Medicaid, ERISA, and private liens grouped by source. Pending vs. resolved counts update as your team negotiates. Holds funds before disbursement automatically.

Net Fund
$4.2M
Disbursed
$3.1M
Pending
$890K
Unclaimed
$210K
Distribution waterfall

QSF balance broken into Net Fund, Disbursed, Pending, and Unclaimed buckets. Cy pres handling is wired in. When the unclaimed pool clears the threshold you set, the Distribution tab surfaces the recipient list for sign-off.

2:14 PMclaim #8412 · validated by SC
1:58 PMlien #218 · resolved · CMS
1:42 PMdisbursement · $1,800 · ACH
SOC 2 ledgerAPPEND-ONLY ✓
Audit trail

Every state change. Claim edits, lien resolutions, disbursements. Written to an append-only ledger. SOC 2 export builds the report your auditor needs without any manual gathering.

Docket Monitor

Track filings with AI summaries and alerts

Watch any docket on PACER and get AI-summarized alerts when something new lands. Polls sub-daily, summarizes via Claude, drops it in your inbox.

docket.11river.app
Recent Alerts
3 dockets watched · last poll 12 min ago
2:14 PM · Doe v. Kroll · 2:25-cv-00891
Motion to Compel Arbitration
Defendant cites recent 9th Cir. ruling on enforceability of clickwrap arbitration clauses. Hearing requested for May 18.
11:47 AM · In re Acme · 1:25-md-03142
Order Granting Preliminary Approval
Court approved the proposed settlement and notice plan. Bar date set for June 14, 2026.
9:02 AM · Smith MDL · 3:24-cv-04812
Status Report Filed
Class counsel reports 6,108 valid claims received to date. Distribution timeline unchanged.
2:14 PM · Doe v. Kroll
Motion to Compel Arbitration
9th Cir. ruling cited. Hearing requested for May 18.
Alert cards

Each new filing comes through as a card with a one-paragraph Claude summary, the docket number, and the timestamp. Urgent flag is reserved for filings that need a same-day response. Motions to compel, TROs, sanctions.

Doe v. Kroll2:25-cv-00891
In re Acme Settlement1:25-md-03142
Smith MDL3:24-cv-04812
3 dockets · last poll 12 minWATCHING
Watchlist

Add a docket by case number and court; the watcher polls PACER on its own. No per-search PACER fees. Docket Monitor batches reads and pulls only what changed.

to: dusty@11river.app
Daily docket digest · 3 cases
Doe v. Kroll1 URGENT
Smith MDL2 NEW
Email digest

Daily or hourly digest delivered to your inbox with all new alerts grouped by case. Forward-friendly. Your team can subscribe themselves without giving anyone PACER credentials.

Risk Assessor

Enterprise risk intelligence

Six-tab workspace for putting numbers on a matter where gut-feel meets nine figures. Failure-mode heatmaps, Monte Carlo settlement modeling, and a written briefing the partner can sign.

risk.11river.app
BriefingDashboardHeatmapFailureMonte Carlo
Settlement Distribution · 10,000 simulations
P50: $4.2M · P90: $6.1M · P10: $2.4M
Failure-mode heatmap
P10 $2.4MP50 $4.2MP90 $6.1M
Monte Carlo histogram

10,000-iteration distribution of probable settlement values, with P10 / P50 / P90 markers. Use it to defend reserves to the audit committee or to set a settlement authority band before mediation.

Failure heatmap

Grid of failure modes weighted by likelihood × impact. Hotter cells deserve a strategy memo; cooler cells get a watch flag. Drill in to see the assumption set behind each cell.

Settlement Posture · Smith MDL
Recommended authority band: $3.8M $4.6M. Heatmap signals elevated risk on damages-cap exposure; Monte Carlo P50 lands within band…
SIGNATUREPARTNER · J.M.
Briefing panel

Auto-generated written brief that synthesizes the heatmap, Monte Carlo, and source documents into a one-page memo a partner can sign. Re-runs each time the inputs change.

Bend

Court-ordered deadline tracking and case lifecycle management

Legal PM built for class action and restructuring matters. Three views. Timeline, Todos, Team. That share the same underlying tasks. Court-ordered deadlines are flagged automatically and never silently slip.

bend.11river.app
In re DataVault Breach · 1:25-md-04201
3 phases · 8 tasks · 2 court-ordered
Timeline Todos Team
Jan 26Mar 26May 26Jul 26Sep 26Nov 26
Pre-Notice
Settlement reviewSC
Schema designMR
Website build & QAEN
Notice
Direct mail dropCOPP
Digital media campaignCOPP
Notice declarationSC
Claims Period
Claim intakeMR
QA spot-checksEN
Notice
Direct mail dropCO
Notice declaration
Gantt timeline

Phase-grouped Gantt that runs the full case lifecycle. Court-ordered tasks get a red CO chip and a hard-stop indicator; everything else is movable. Drag a bar to reschedule and watch the downstream tasks ripple.

Pull 200 claims for QA spot-check before bar date
ENcritical
Todos board

Per-assignee work surface with priority chips (critical / high / medium) and threaded comments. Each todo is the same record as the Gantt task. Checking it off in one view updates the other.

SCSarah Chen
12
100% · 12 tasks · 4 overdue
Team workload

Per-person load bars with task counts and overdue flags. Anyone tipping into red is overloaded and should rebalance. Drag a task from their column to a colleague to reassign.

Allo Flow

Visual settlement distribution logic with AI scenario generation

Visual waterfall builder for QSF distributions. Pro rata, tiered, capped, mixed. Click together what Kroll quotes as a six-figure custom build.

app.11river.app/allo
Smith MDL
Net fund $4.2M · 6,108 valid claims
NET FUND$4.2M
TIER 1$1,800/claim
TIER 2$900/claim
TIER 3Pro rata
DISTRIBUTE6,108
Validation SUM ✓ $4,196,400
FUND$4.2M
T1$1,800
T2$900
T3Pro rata
OUT6,108
Mind-map waterfall builder

Drag fund → tier → distribution nodes onto the canvas and connect them. Each connection is a rule (cap, ratio, threshold). Re-arrange anytime. The math runs live.

Tier 1 · severe$1,800 / claim
Tier 2 · moderate$900 / claim
Tier 3 · documentedPro rata
Tier definitions

Define each tier by claim attributes: severity, document type, time window, geography. Tiers can be flat-rate, pro-rata, or capped. Pick one per tier and Allo Flow shows the resulting per-claim payout.

Net fund$4,200,000
Sum of tier payouts$4,196,400
ValidationSUM ✓
Distribution validation

Live sum check confirms tier payouts × counts match the net fund. Green pill means safe to disburse; yellow means an underflow / overflow that needs a rule tweak before you push to Claim Flow.

Social Track

Campaign attribution

Reach claimants where they actually are. Meta, YouTube, TikTok. And prove it. Bitly + UTM routing into Palantir, Tableau, or Sprout Social, with weekly auto-sync to Google Sheets.

app.11river.app/social-track
ACL Asbestos · Cross-Platform Campaign
Apr 13 – Sep 10, 2026 · IO B1516 · auto-syncing to Google Sheets
FB
1.84M
IG
1.30M
YT
1.09M
TT
510K
Total reach4.74M impressions
Click-throughvia bit.ly/ACL26 · 12,418
FB
1.84M
IG
1.30M
YT
1.09M
Channel attribution bars

Per-channel impressions, click-throughs, and conversion to claim filing. Filter by date or creative variant; drill into a bar to see the underlying ad sets.

short linkbit.ly/ACL26
utm_sourcemeta
utm_campaignacl_asbestos_q2
Routes toPALANTIR · TABLEAU
UTM routing

Each campaign generates a Bitly + UTM combo so you can stitch ad clicks back to claim filings. Codes flow into Palantir, Tableau, and Sprout Social automatically.

Total reach4.74M
Click-through12,418
Claim conversion2,108 · 17%
Campaign rollup

Cross-platform totals. Reach, frequency, click-through, claim conversion. Pinned to a single rollup the case team can drop straight into a status report.

Notice Campaign Manager

Plan, execute, and prove adequacy of notice programs

Five-tab workspace covering the full notice lifecycle: class profile builder, AI media plan, Monte Carlo reach simulator with confidence intervals, multi-language creative generator, and a Rule 23 / FJC declaration export.

notice.11river.app
Class Profile Media Plan Reach Calculator Creative Compliance
Net Reach Calculator
10,000 iterations · comScore correlated
Net Reach
72.4%
95% CI: 68.1. 76.8
Gross Reach
166%
7 channels combined
Avg Frequency
2.3×
Gross / Net
Sim Runs
10K
Monte Carlo
Incremental Reach Waterfall
Programmatic
+35.0%
Paid Social
+19.2%
Direct Mail
+8.5%
Email Notice
+5.1%
Paid Search
+3.2%
All persons who purchased Product X in the United States between January 1, 2020…
Case Type
Consumer fraud
Jurisdiction
S.D.N.Y.
Class profile builder

Paste the class definition from the complaint or settlement agreement; the builder generates demographic and media-consumption profiles you can defend in the declaration.

▢ Programmatic Display
$150K
Media plan generator

AI proposes a channel mix for your budget and class profile. Adjust each channel's allocation slider and the reach numbers update in real time. Export the plan as the supporting exhibit.

Net Reach
72.4%
95% CI: 68.1 76.8
Avg Freq
2.3×
Gross / Net
Reach calculator

10,000-iteration Monte Carlo simulation with 95% confidence intervals. Net vs gross reach, frequency, and per-channel incremental contribution. The numbers you need to satisfy Rule 23 and FJC criteria.

Doc Review

Compliance gaps, missing requirements, risk flags

Multi-pass document review for privilege, inconsistency, citation accuracy, and exposure. Reads like a senior associate at the cost of a coffee. Claude API with full source attribution on every finding.

app.11river.app/docreview
opposition_brief_v3.pdf · 47 pages
5-pass analysis · uploaded 12 min ago
01 ✓ INTAKE
02 ✓ STRUCTURE
03 ✓ CITATIONS
04 ● PRIVILEGE
05 EXPOSURE
Findings · 18 flagged
PRIV p.12, ¶3. Direct reference to attorney-client communication. Recommend redaction.
CITE p.18, fn.4 Smith v. Jones citation does not match underlying holding.
INC p.24 vs p.31. Damages figure inconsistent ($4.2M vs $4.8M).
01 ✓ INTAKE
02 ✓ STRUCTURE
03 ✓ CITATIONS
04 ● PRIVILEGE
05 EXPOSURE
Pass progress

Five-pass analysis: Intake, Structure, Citations, Privilege, Exposure. Each pass runs sequentially and the active pill shows where the review currently is. Most documents finish in under three minutes.

PRIV p.12, ¶3. Attorney-client communication. Recommend redaction.
INC p.24 vs p.31. Damages figure inconsistent.
Findings list

Each finding gets a tag (PRIV, CITE, INC, EXP), the page and paragraph reference, and a one-line remediation suggestion. Click into any finding to see the source quote and Claude's reasoning.

CITE p.18, fn.4 Smith v. Jones citation does not match underlying holding.
Verified againstWESTLAW · LEXIS
Citation flagging

Every cited case or statute is verified against the actual holding text. Misquotes, overreaches, and superseded authority are flagged with a CITE tag and the corrected reference.

River Chat

Case-aware AI chat for restructuring teams

A conversational AI that pulls case context across the entire 11River suite. Cites every answer back to the source document. The docket entry, the deposition page, the dashboard widget. So nothing is hand-wavey.

chat.11river.app
Smith MDL workspace
142 docs indexed · last sync 4 min ago
What's the bar date and how does it interact with the lien deadline?
The bar date for filing claims is June 14, 2026 (Doc 142, p.3). The Medicare lien resolution deadline runs 90 days post-distribution per the QSF, so liens must be cleared by approximately Sept 12, 2026. Giving administrators a ~90-day window to process valid claims before lien obligations attach.
⚑ DOC 142, P.3 · QSF §4.2 · CLAIMFLOW DASHBOARD
Show me all motions filed in the last 14 days.
Ask anything about Smith MDL...
What's the bar date for Smith MDL?
The bar date is June 14, 2026 (Doc 142, p.3).
Case-aware messaging

Ask questions in natural language; River Chat scopes its answer to the active case workspace and pulls from indexed docs, dashboards, and dockets. Switch workspaces from the top-left to query a different matter.

Liens must be cleared by approximately Sept 12, 2026.
⚑ DOC 142, P.3 · QSF §4.2 · CLAIMFLOW DASHBOARD
Source citations

Every answer ends with a citation strip showing exactly where each fact came from. Doc + page, QSF section, dashboard widget. Click a citation to jump straight to the source.

Smith MDLACTIVE
In re DataVault142 docs
Doe v. Kroll87 docs
Workspace switcher

Each matter gets its own indexed workspace. Its docs, dockets, and dashboards. Use the switcher in the header to move between matters; chat history is preserved per workspace.

Docket Builder

Modern docket creation

Build, format, and export a clean docket for case oversight or court-facing presentation. Cleaner than PACER, faster than a paralegal hand-typing it. Auto-imports from Docket Monitor.

app.11river.app/docket-builder
In re Acme Corp · 1:25-md-03142
14 entries · last edit 3 min ago · auto-saved
00103/14/26Class Action Complaint filedFILED
00203/16/26Summons issued to all defendantsSERVED
00304/02/26Motion to Dismiss · 12(b)(6)PENDING
00404/18/26Order Granting Preliminary ApprovalSIGNED
005 + Add entryNEW
00103/14/26Class Action Complaint filedFILED
00304/02/26Motion to Dismiss · 12(b)(6)PENDING
Entry timeline

Each entry is numbered and dated; status pills show FILED / SERVED / PENDING / SIGNED at a glance. Drag entries to reorder, click to edit, or use ⌘+enter to drop a new one in.

00504/29/26Scheduling OrderDRAFT
Source↻ DOCKET MONITOR
Auto-import from Docket Monitor

If you're already watching this case in Docket Monitor, every new filing flows in as a draft entry. Pre-summarized, pre-dated. Approve to add to your master docket, or edit the summary first.

In re Acme Corp14 entries
FormatCourt-ready · Letter
ExportPDF · CSV
Export

PDF or CSV export with court-ready formatting. Headers, page numbers, and case caption are filled from the matter's metadata so the same docket works for an internal status meeting and a court submission.

Economic Dashboard

Global economic intelligence

Live macro indicators. FX, rates, commodities, sovereign risk. Wired into your damages models, restructuring assumptions, and investment posture.

app.11river.app/economic
Macro Snapshot · April 27, 2026
Live · refreshing every 60s
DXY
102.41
+0.32%
10Y · UST
4.18%
−0.04bp
WTI
$78.92
+1.14%
Damages model context · last 30 days3 series · synced ✓
DXY
102.41
+0.32%
10Y
4.18%
−0.04bp
WTI
$78.92
+1.14%
Macro snapshot

DXY, 10Y UST, WTI, sovereign spreads. At a glance, refreshed every 60 seconds. Pin the indicators that matter to your matter; the rest stay one click away.

10Y · UST
4.18%
−0.04bp · 1D
Window1D · 1W · 30D · 1Y
Live tickers

Per-indicator detail view with 1D / 1W / 30D / 1Y windows, source attribution, and the underlying time-series data downloadable as CSV.

Feeds → Risk AssessorSYNCED ✓
Damages model context

Drop the macro context directly into your damages model assumptions. Risk Assessor's Monte Carlo can pull from these series so your downside scenarios reflect the actual rate environment.

White Label

Make it yours

Full white-label deployments. Your domain, your colors, your typography, your logo. Rebrand any tool in the suite in an afternoon.

app.11river.app/white-label
Theme preview
Compare default vs custom · KLW Law
DEFAULT THEME
CUSTOM · klwlaw.com
Theme preview

Side-by-side preview of default vs custom theme. Tune brand colors, typography, and logo; preview updates live across every product surface.

domainapp.klwlaw.com
CNAMEcname.vercel-dns.com
SSLAUTO ✓
Custom domain

Point your own domain at the workspace and we'll handle DNS verification + SSL automatically. CNAME or apex A record. Both supported.

OktaCONNECTED
Azure ADAVAILABLE
Google WorkspaceAVAILABLE
SSO setup

SAML / OIDC SSO via Okta, Azure AD, or Google Workspace. Map your IdP groups to 11River roles so engineers don't have to manage seats by hand.

River Note

Legal research notes with auto-citations

Notes that tag to matters, not folders. Privileged-by-default, searchable, and integrated with River Chat. Notion's structure without the data leaks.

note.11river.app
Smith v. Acme. Call notes
Opposing counsel pushed for 30-day extension on response deadline.
Client open to mediation if scheduled before end of June.
Need to confirm Medicare lien status with QSF administrator.
Distribution timeline unchanged. Bar date holds.
tag: settlement · mediation
matter: SMITH-2026-04
privilege: attorney-work-product
Auto-linked to River Chat 2 ENTITIES · 4 DOCS
tag: settlement · mediation
matter: SMITH-2026-04
matter: ACL-ASBESTOS
Note tagging

Tag a note to one or many matters; the note then appears in each matter's workspace. No folder hierarchy to maintain. Search and tag-filter do the work.

privilege: attorney-work-product
Cross-team searchEXCLUDED
Privilege flags

Mark each note attorney-work-product or attorney-client at creation time. Flagged notes are excluded from cross-team search and require explicit access to view.

Need to confirm Medicare lien status with QSF administrator.
Auto-linked2 ENTITIES · 4 DOCS
Cross-app linking

Drop docket entries, claim records, or chat citations into a note and they stay linked. Open the linked source from the note and it lands you back in the right app at the right entity.

Social Agent

Personality-driven engagement

Reply to claimants on social media with a persona tuned per matter. Compassionate for vulnerable populations, formal for institutional disputes. Every conversation audit-trailed for court defensibility.

app.11river.app/social-agent
Persona switcher
Active matter: ACL Asbestos · 412 inbound replies queued
EMPATHETIC
DIRECT
FORMAL
"My dad worked at the plant for 22 years. Is he eligible?"
I'm so sorry to hear about your father. Workers with employment between 1976–2004 may be eligible. I can help you start his claim. Would you like to share his employment dates?
⚑ TONE: EMPATHETIC · MATTER: ACL ASBESTOS
EMPATHETIC
DIRECT
FORMAL
Persona switcher

Pick the tone before going live: empathetic for plaintiffs in injury / wrongful death matters, direct for consumer fraud, formal for institutional disputes. Personas compose with matter-specific guardrails.

2:14 PMreply · EMPATHETIC · ACL
2:09 PMreply · EMPATHETIC · ACL
Court exportCSV · PDF
Audit trail

Every inbound + outbound message is logged with timestamp, persona used, and the LLM trace for defensibility. Export as CSV or PDF for court submission.

Warmth
Formality
Urgency
Tone tuning

Adjust how aggressive or warm each persona reads using slider controls. Formality, warmth, urgency. Preview against a sample message before applying to live conversations.

Reminders

Never miss a deadline

Court deadlines, filing windows, objection periods. Ingested from Docket Monitor and surfaced with escalation alerts. Email + Slack at T-3 / T-7 / T-14 by default; override per matter.

app.11river.app/reminders
Smith MDL · upcoming deadlines
5 tracked · 1 due this week
Mar 14
Filed
Apr 18
Prelim Approval
Apr 27
Today
May 5
Response · 8d
Jun 14
Bar Date
EscalationEMAIL + SLACK · T-3 / T-7 / T-14
Mar 14
Filed
Apr 27
Today
May 5
Response
Jun 14
Bar Date
Timeline view

Past, present, and upcoming deadlines on one horizontal timeline. Color codes. Green for done, yellow for warning, red for critical. Give you the case-health read in three seconds.

T-14Email
T-7Email + Slack
T-3Email + Slack + SMS
Escalation rules

Default escalation pings at T-14, T-7, and T-3 days from the deadline. Override per matter or per deadline type. Court-ordered deadlines escalate further out and to a wider audience.

#smith-mdlRESPONSE · 8d
toteam@11river.app
ChannelsSLACK · EMAIL
Slack & email notifications

Reminders fire to Slack channels and individual inboxes. Weekly digest summarizes everything tracked, due, and at-risk; the on-call partner gets a separate priority lane.